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Email Experts Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Klaviyo Consulting

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Description of Email Experts

Email Experts are specialised Email Marketing professionals focused on the E-commerce industry.

Reviews

Global ratings 3
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    3
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Fantastic online store management software

The support team is very responsive, helpful and kind - they really do go above and beyond to help you with any issue or query that arises! I have used them for many years now (since 2013) and always been impressed by their service level and professionalism. There's nothing we dislike about them at this time. They're great to work with; highly recommended! We use MailChimp as our email marketing platform but it can be difficult to find out what works best in your situation so having someone…

Pros
  • Prompt response times from all staff membersI like how friendly everyone was &amp
Cons
  • Nothing here

Revainrating 5 out of 5

Outstanding service and knowledge across many aspects

The team at email experts were very professional, friendly & knowledgeable about our business needs from day one! They have been able to create bespoke marketing campaigns for us that work well with Google Analytics so we can track what is working best in terms of ROI/returns etc - they also provided advice around how much content should be included within each campaign as this was not clear elsewhere (as there's quite alot!). I like their approachability but would say if you're looking into…

Pros
  • Very responsive; communicative yet informative
  • Good understanding / knowledge surrounding Marketing automation + GA implementation.
  • Helpful during development phase prior launching live
Cons
  • It is hard to say

Revainrating 5 out of 5

Great service and affordable options available

They have been very helpful with our email campaigns, they know what works! We've had them create emails for us that were tailored to specific customers' behaviour - this has increased engagement rates by up to 30% in some cases!! The communication is great too as I get regular updates about their progress which keeps me informed when new features or changes occur within my account area of Mailchimp (which we use). Nothing really at all so far but it's only early days yet :) It would be good if

Pros
  • Their professionalism
  • Helpful support team.
  • Very easy interface & quick response times via live chat / phone calls
Cons
  • Some cons