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ENAfocus LLC Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of ENAfocus LLC

ENAfocus strives to provide each and every IBM Rational customer with an exceptional experience around every facet of analyzing, purchasing, implementing and successfully utilizing IBM Rational solutions. We leverage our 12+ years of experience assisting IBM Rational customers to deliver the best possible pricing for new licenses and software support renewals as well as the best possible customer experience when managing and maintaining your IBM Rational solutions.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Conveniently pull together critical financial metrics with ease

I love that we can easily create custom reports within the system which is very helpful in providing quick analysis without having to go through multiple spreadsheets or programs. It's also easy enough for non-technical people too use it! There are many features you cannot view until after creating them so be careful about what kind of information/data you want available while getting started using this tool - there may not even be anything currently set up unless specified ahead of time by…

Pros
  • Ability to pull together critical sales reporting with ease & speed, as well report our daily activities effectively when utilizing mobile platforms like phones etc., all from one central location where everything else works smoothly along side each other such as payroll, finance software..etc..it seems almost unreal at times!!!!! All done seamlessly no lagging behind just smooth sailing across
Cons
  • Minor Issues

Revainrating 5 out of 5

Simply Awesome Communication, Knowledge and Attitude

Enafocus is very responsive & helpful in all aspects that I have come across so far during my tenure at this organization! The team members are always willing to help whenever they can or if you need them too ask questions about any technical aspect related to their products/ services it's just amazing how much knowledge these people posses!! Nothing yet but highly recommendable. Great communication skills from sales person till end user which makes me feel great while working within such…

Pros
  • And most importantly good technology as well for data security purpose ! :)

Revainrating 5 out of 5

Great customer service with quick response times

The team at ENA Focus is great! They are very helpful and knowledgeable about their products. I'm not sure if it's just my team, but they always seem to know what questions we need answered and how to find the answers. Sometimes its hard to get a hold of them, so be prepared that they may take some time to reach you back. But in general, everyone who works there has been awesome. Support for the product is top notch. If you're looking for a partner to help you navigate through IBM Rational…

Pros
  • Very accommodating when issues pop up or other things arise while configuring software such situations often go smoothly because your account manager will handle everything swiftly without causing too much inconvenience during peak crunch times with major project schedules looming over everyones head