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Encode, Inc. Review

3

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Encode, Inc.

Encode, Inc. is a reseller of IBM software as well as a services provider. Specific areas of expertise are WebSphere Portal, Tivoli Security and WebSphere.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very happy using Telerik Platform and would recommend

I like that it has all of our applications in one place for the same price with better support than any other vendor out there! Nothing really to dislike so far, but if you do have issues we can get them resolved very quickly. We did not find anything specific to dislike at this time either. If your looking for an easy way to centralize all of your application then this might be what you need. This allows us to manage everything from 1 interface instead of having different interfaces for each…

Pros
  • Easy access via web browser
  • Ability change password easily when needed without helpdesk intervention.
  • Centralized control over software licenses/activation as well
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great tool, wish they offered better customer service

The fact that it allows us to do so many different things in one system has been great for our business needs (security management). It's fairly straightforward to navigate when searching via keyword or by application/component level but there isn't much out-of-the box functionality which can be customized easily - we have had issues with customizing certain features such as LDAP searches etc., however this could just be an issue at my end since I am not familiar enough yet with their product…

Pros
  • Easy interface; quick loading.
  • Works across all platforms including mobile devices! Great app experience regardless if your using PC desktop browser mode OR Mobile device web browsers AND native iOS / Android Apps too!!!!! :)
  • Excellent security controls through user password protection levels,
  • Flexibility regarding granting users permission rights throughout various systems
Cons
  • There are disadvantages

Revainrating 5 out of 5

We've come full circle back into utilizing QASYS again

I like that I can log in to the system using my own username instead of having to use the account names that were provided by the company who uses the system. I also like that it's not too hard to navigate through the system once you get used to it. The only thing I dislike about this system is how slow it is sometimes when I'm working away from home. It would be nice if the system allowed me to have more tabs for open documents/mailings/etc. at one time. It helps with making sure all work has…

Pros
  • Easy access across platformsEasy file storageIntegrated mail functionalityFast connection timesSecure login systemsQuick response supportGreat customer serviceExcellent communicationAbility To add comments within applicationsA good way
Cons
  • There are nuances