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Enterprise WebLink Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
ERP, Accounting and Finance

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Description of Enterprise WebLink

PhoneControl provides the information you need when you need it - in real-time if required.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Web Link Has Solved All My Problems

I like that we can change our phone number while working with clients, without having to go through other channels or providers. It's super easy for them to use as well! The customer service is also amazing!! They are always willing help us out any time of day/night!! We love web link because they make everything so simple & straightforward. Not much dislike about this product at all. ! If there was something i didn't really enjoy it would be the price tag but i'm sure once your using this…

Pros
  • Very Easy
  • Reliable
  • Simplicity in Use
Cons
  • Highly Expensive
  • Can lag depending upon internet connection

Revainrating 5 out of 5

Great product - we couldn't function without it

When using this software, our call center agents are able to access their data from anywhere with an internet connection which has helped us reduce costs of running our mobile workforce while increasing productivity. The system is very easy to use but there can be some lag times before your agent receives any data. However once that happens everything runs smoothly. We've noticed no problems at all so far. It would be great for companies who want to save money by not having to run expensive…

Pros
  • Easy user interface
  • Ability monitor calls remotely without being in office
  • Highly secure & confidential information (HIPAA compliant)
  • Very inexpensive compared other solutions like Microsoft Exchange Server
Cons
  • I will keep silent

Revainrating 4 out of 5

Very Good Contact Manager Software - Easy and Effective Way

The best thing about this software is that, I can get all my contacts from one place without having to search for each of them separately using email or phone numbers; also there are some other useful features like creating events etc., which makes life much easier as well! There's nothing really bad with its use but sometimes due not able access internet through mobile devices we face difficulty while accessing web link application via our mobiles phones/tablets (as they don't have any data…

Pros
  • Simple interface
  • Easy accessibility
  • Ease in contact management&/or sharing information within your circle.
  • Lots more
Cons
  • Not good enough if you're planning an immediate action when connected thru slow network connections especially 2g / 1x