EziTracker is very easy to use, it's not hard at all! It does exactly what you need - I have used many different programs in my career but this one stands out from the rest as far as ease-of-use goes. The customer service team are really good too; they're always willing to help even if there isn't anything wrong with your account or request that needs attention.
There aren't any downsides so far except when we've had problems accessing our accounts (e.g., some internet connection issues). Weβ¦