Header banner
Revain logoHome Page
factoreal logo

Factoreal Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Conversion Rate Optimization

View on AmazonView on ЯM

Description of Factoreal

With Factoreal, create your own fully automated omnichannel customer experience. Provide your customers with a seamless and integrated overall shopping experience across every channel and every stage of the customer journey.

Reviews

Global ratings 5
  • 5
    3
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great analytical suite with tons and lots going untapped

I like that factorial is able to provide us insights into which channels are performing well (both in terms of revenue as well as traffic). The tool can be used during both initial onboarding for new users or ongoing engagement throughout their entire lifecycle within our platform. It's not always easy seeing trends when you have so many different factors impacting them - it would help if we had more granular data points! We're looking at ways where this could improve over time but currently…

Pros
  • Great reporting features, flexible analytics dashboard allowing me flexibility about what gets tracked & reported upon across all internal dashboards with good filtering ability via filters along any axis from x axis yy axes zz
Cons
  • Will fit

Revainrating 4 out of 5

Factoreal - Most advanced eCommerce Platform

We love that we can build all our channels in one place, and the platform is so powerful. If you want to do something different and you don't know how to use it, you will not be able to do it. You have to learn it. The support team is very helpful. They are always there for you. It's hard to find someone who knows everything about the product. I would recommend this product if you need a robust solution that has many features and it's easy to use. We are solving the problem of having too much…

Pros
  • Easy access from any device or browser desktop computer/laptop / tablet , mobile phones..etc.Easy management no matter what industry your business belongs (retailers)

Revainrating 4 out of 5

Factorial helps keep all aspects organized and simplified

I like that they are constantly improving their platform to make it easier for us as an agency to do our job effectively! They really listen/care about what we need from them in order help improve how things work internally too - which is great when you're working remotely but still want some face time :) We use factorials primarily at this point because its easy-to-use (and free!) compared to other platforms out there -- though if something better comes along then thats fine by me!! The ease…

Pros
  • Free
  • Easy setup process
  • Easeful integration with Mailchimp, Hubspot etc.
  • Mobile friendly site
Cons
  • Lackluster dashboard interface design

Revainrating 5 out of 5

Great way keep organized and see customer experiences

The best part is that you can set up all sorts of rules to make it easy for users to find what they are looking for no matter where in the process flow they may be at any given time! As an admin I had little knowledge about how things work so setting them up could take some getting used too but once done everything works as intended. You need people who understand this system well or will have problems understanding how to use it properly. We needed something like this within our organization…

Pros
  • Also allows customization according needs; i'm sure there must've been many other options available out there however Factorial was able to provide solutions tailored specifically towards my business' specific requirements without much difficulty whatsoever
Cons
  • Good but not great

Revainrating 5 out of 5

The future will be more than online selling

Factoreal is all about customer experience, and it has been able to provide the best experience for our customers. From omnichannel to AI, Factoreal is fully committed to provide a seamless and integrated experience for our customers. We can see in real time the impact of our actions, and our customers can also see the impact of our actions on their shopping journey. Nothing. Factoreal has really helped us to improve our customer experience. We are now able to offer our customers a great…

Pros
  • It helps me understand how my decisions affect others' lives/experiences within an organization or business relationship especially when there's money involved! Great tool because I get actionable insights from using this software that enable good decision making as well (to be sure) which always makes working with people far easier than without such tools