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Firstcall Transport Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Third-Party Logistics

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Description of Firstcall Transport

Welcome to Firstcall Transport Ltd, we are a Bolton based transport company which specialise in offering same day deliveries and light haulage courier services. We are a family run business based in Bolton and our main aim is simply to make your life that little bit easier when it comes to having your goods collected or delivered.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Very trustworthy, Reliable & Friendly

-The driver was very kind and friendly.-Good communication with the supervisor.-All drivers were professional and reliable.-Quick response time to all calls.-Easy to book.-Easy route planner.-Excellent customer service-The price of the taxi is very good. I have no dislikes at present but i hope they continue to grow with new services being added regularly. I would recommend this company as it has excellent customer service and you can tell by their staff that they are happy and passionate about

Pros
  • Good value for money, nice modern vehicles & polite uniformed Drivers who will take care when dropping off your parcels or taking people home after work!Very competitive pricing compared other firms around town in same industry !!!Able t keep track using an app (and also from my mobile) which records details so its easily accessable.Also able yo find out what delivery location there's available near me
Cons
  • Nothing here

Revainrating 5 out of 5

Excellent Service, Great Customer Care and Timely Results

The staff at first call have been amazing from start of enquiry through completion with us! They were always quick responding & helpful no matter what time I rang them throughout working hours as well even out off-hours they never let me down!! This was my 1st experience using this service so can't really say anything negative but would definitely use again once more comfortable w/the process - especially during busy times like now for Christmas shopping. Nothing yet just brilliant customer…

Pros
  • Very high quality packaging;
  • Extremely punctual, reliable driver delivery services to our home or business locations.
  • Excellent support after initial booking made in good faith that you will get things done promptly

Revainrating 5 out of 5

Outstanding Customer Service and Consultancy

The team at first call have always been extremely helpful over both phone calls/ emails as well I face-toface meeting with them for any queries regarding my work schedule etc - they genuinely care about their customer's needs & provide excellent service! They also offer multiple delivery options (i'm currently using 2nd class) depending upon what you require from us e..g 1st /2 nd Class if required by clients but all of this can be discussed during initial consultation so no worries there…

Pros
  • Easy to contact when needed too which is good considering it was hard before due lack o fstaffing problems resulting into long hold queues..now that seems resolved : )
Cons
  • Some difficulties

Revainrating 5 out of 5

Great Service From A Pleasant Professional Company

I have used them twice now for both domestic and commercial purposes. The service has always been professional and good value. They provide excellent customer care and work hard at providing what you need with a smile! Nothing really - they do exactly as expected but nothing more. If you're looking for an honest reliable local provider then this is definitely worth checking out. Both times we've had use of their van they were friendly and helpful and made us feel very welcome. I have used them…

Pros
  • Fast response to calls when required too.
Cons
  • Some problems