Ease to connect with customer service reps was our favorite part about working in this office! The staff is friendly & professional yet laid back as well so it's not intimidating at all for anyone visiting here from different companies/businesses that utilize their help desk solutions (Forward). I will admit though - sometimes we'd have issues contacting technical specialists when needed but overall very satisfied using FBSs Help Desk Support Center Services.- they are great- easy access 24*7…