It's user friendly, it can be used in cloud or local environments. Good support from the team. The software is easy to use and navigate through. There are very few options that I do not like about FDM, such as the inability to search for documents by date range. However, this is easily fixed by setting up custom fields.
We have been using FDM since 2014 and have been satisfied with all of their updates and upgrades. We are currently working on migrating our documents to the new version of FDM.