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Franluca Review

4

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Poor

Revainrating 3 out of 5  
Rating 
2.8
Home and Garden

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Description of Franluca

Franluca is not your typical internet store; rather, it is a gourmet haven for those who enjoy cooking at home as well as professional chefs. If you are in the market for a new set of kitchen knives, a stylish set of dining ware, or the newest kitchen gadget, Franluca has you covered. They have everything you could possibly need. However, in comparison to other companies in the industry, Franluca prioritizes quality above everything else. Each and every one of the items that they offer for sale has been painstakingly selected to guarantee that it satisfies the most stringent requirements for durability and performance. In addition, there is a broad price range, making it possible to find something within any financial constraints. In addition, Franluca provides an exceptional level of customer service. Their helpful and well-informed staff is always available to respond to any queries and guide you toward locating the item that is most suited to meet your requirements. If you want to take your culinary creations to the next level, Franluca offers everything that you require to do so, regardless of whether you are a professional chef or a home cook. Now is the time to shop, so you can experience the difference that quality makes!

Reviews

Global ratings 4
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  • 3
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Type of review

Revainrating 1 out of 5

Franluca's Online Shopping Experience Left Her Unhappy

I recently placed an order from Franluca's web store for some kitchen and dining supplies, but I was unhappy with the entire process. I had trouble navigating the website and locating the particular items I was looking for. I had a difficult time navigating the checkout procedure and ended up paying more for shipping than I had planned. A few of the items I received were also damaged, and I tried contacting their customer service for help but received unhelpful and tardy answers. Overall, I…

Pros
  • Website that is simple to use and has a straightforward purchasing procedure.
Cons
  • complicated or confusing checkout procedure.

Recently, I had the opportunity to shop at Franluca, and I have to admit that I was totally blown away by both the quality of their products and the assistance they provided to their customers. My recent purchases of kitchen utensils were of an exceptionally high quality, and the store's extensive assortment of kitchen gadgets and tools is truly remarkable. Because their website is so simple to navigate, locating the information I required and placing my order was a breeze. I was also pleased…

Pros
  • Wide assortment of kitchen gadgets and utensils.
Cons
  • slow rendering of websites.

Revainrating 3 out of 5

Customer Service at Franluca was a Disappointment

I was dissatisfied with Franluca's customer service when I bought some cooking utensils from them lately. Some of the items I got were broken, and others were of low quality. Their customer service reps were unhelpful and rude when I called to ask for a refund or replacement. It's unfortunate that, despite having the potential to produce excellent goods, the business doesn't put a priority on its customers' happiness. In the future, I won't bother with Franluca.

Pros
  • Products of superior quality for the cooking and dining area.
Cons
  • Some goods have high prices.

My experience shopping at Franluca's online store left me feeling dissatisfied, despite the fact that I am a seasoned consumer. Because the website was so sluggish, and the search function was so complicated, it was very difficult for me to locate the information that I required. The procedure of checking out was laborious, and the prices for shipping and handling were outrageous. It was unacceptable that some of the items in my purchase arrived broken and of poor quality, especially given the…

Pros
  • Customer support that is quick to respond and extremely helpful.
Cons
  • limited supply of the product.