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Gensys X Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Infrastructure, Network Management

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Description of Gensys X

Manage IT systems on-premises and in the cloud from a single console The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great Solution For Contract Management

Easy to use and easy to set up.The fact that you can create your own custom fields allows for more flexibility than other solutions out there. The ability to create multiple views is also a huge plus. It's not always clear what's going on when things go wrong. I would recommend this product to anyone looking for a robust solution that will allow for customization and flexibility. We have been able to solve our problem by integrating this product with Salesforce, which has allowed us to manage…

Pros
  • Great team support too!! My manager was amazing at getting me all setup in just 1 day from start until finish excellent work guys!!! So happy we picked them..Great system!!!! No complaints here; it works exactly as expected every time
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great solution at an affordable price point

I like how easy it was to put together my product lines into categories that are relevant to our customers. It's also very flexible, so you can make changes quickly as your needs evolve and grow. I dislike having to logout/in each time when changing between products. This would be easily solved if there were more integration points. We are solving inventory issues related to customer support for some of the most successful companies in America (think Amazon). Using this tool we have been able…

Pros
  • Ability use across platforms desktop computer or mobile device is no problem!
Cons
  • It is hard to say