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GlobalXperts Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Managed IT Services

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Description of GlobalXperts

GlobalXperts is an IT solutions provider whose business focus is managed services support and professional services for advanced Cisco solutions.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Excellent customer service and professional services

I liked that they kept my information secure during this process, which was very important to me as well since it's something new in regards of security online! The only thing i disliked about them were their rates - not much but still worth mentioning because maybe if you have more clients than 1 person working with your organization then there might be better pricing? They are great at what we needed help doing so no complaints here :). We used globalxpertsto create our email signature (which

Pros
  • I liked that I was able to contact someone very quickly and we received a lot of feedback pretty quickly
Cons
  • I dislike the pricing of the service it's a bit expensive and hard to justify

Revainrating 5 out of 5

Excellent communication both pre-sale & post sale

The speed of response, their ability to adapt quickly as new products are introduced; they listen very well to our needs and have been able to deliver exactly what we need at prices that make sense for us. This has not always been easy given the global nature of the market but their team work together extremely efficiently with each other across multiple time zones to ensure projects are completed on schedule and within budget. I would like to see more training available - it's hard to take…

Pros
  • That said however ,they do also seem reluctant to share too many details about how an application was designed & built before giving