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GROM Associates Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), SAP Channel Partners

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Description of GROM Associates

GROM offers customers enterprise application services.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great product along side exceptional service

I have been working with Grom for more than two years now, mostly dealing their BI platform (Polaris). Their team is great in terms of responsiveness to our needs - they understand what we are looking at as users very well! They also seem open-minded enough about new technologies that could potentially replace polar/pipeline. We started out using Polaris but moved over from there shortly after launch due primarily because it was so buggy and had performance issues compared against other…

Pros
  • Easy navigation
  • Multiple choices available
  • Easeofuse
Cons
  • It is hard to say

Revainrating 5 out of 5

The best software we have used for our business needs!

I like that they are willing to work with you in order for your business needs met, even if it is not what their software can do best! The customer service has been amazing as well so far which makes me feel more comfortable using them than other companies we have used before. They were able to customize our solution quickly after hearing about all of my ideas/requirements - no waiting around hoping someone else will find something or figure out how to implement everything from scratch (which…

Pros
  • Their technical talent & knowledge exceeded expectations when implementing new functionalities within Salesforce orgs
Cons
  • Some little things