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Handshake Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Sales, Field Sales

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Description of Handshake

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly.

Reviews

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Type of review

Revainrating 4 out of 5

Handshake- Overall positive and great for customer service

The best part about hand shake was being able to see all of my orders in one place! I liked that it gave me quick access from anywhere so if i needed information right away there were no problems finding where things had been placed within our system. It took some time getting used too but once you did understand how everything worked its easy peasy!! As far as any dislikes this would have more towards when they first started using an outsource provider (I believe) we lost alot of functionality

Pros
  • I liked that it was quick to get around and i always had access to my orders
Cons
  • I dislike how much it costs and the fact it only works with certain vendors which can be frustrating sometimes