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Health System Solutions Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Other Services, Health Services

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Description of Health System Solutions

Improve efficiency and elevate the patient experience by leveraging the full power of AmerisourceBergen's integrated offeringincluding unmatched product access, actionable data insights and market-leading specialty expertise.

Reviews

Global ratings 4
  • 5
    1
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Health System Solutions - Not user friendly at all

I like that health system solutions makes it easy to find what you're looking for. It is not user friendly at all. The application was created more than 10 years ago with outdated design. There are too many steps in order to get an answer or make any changes. We need to be able to do our job as quickly as possible without having to spend hours searching online trying to figure out how to solve problems within HSS. Make sure you have someone who knows how to navigate this program. You must know

Pros
  • Knowledgeable staff
  • Ability To access information easily
  • Ease Of use/navigation; very simple, straight forward.
  • Customer Service (not much but better)
Cons
  • User Friendly
  • Not Intuitive / Easy

Revainrating 4 out of 5

Great and affordable product, plus excellent customer service

I like that it is easy to use for our pharmacy department as well as other departments in my organization such as billing/reimbursement services or even HRIS system integration! It would be great if they had more training options (website) so we can have better support from their staff when needed!! The benefits are being able to easily integrate with EMR systems which helps us keep track of all information about patients within one place instead having multiple places where this info could get

Pros
  • It is easy to use and integrates with other software and ERP systems
Cons
  • I would like to have more training options

Revainrating 5 out of 5

Great way keep up with requisitions

I like the ability to see what is needed for reimbursement and who is requesting the products. It is fast to retrieve information and makes it easy to track requests. I dislike that the system is not always correct. For example, the system shows that a product has been requested, but when I send a request, it is not added to the system. It is hard to find the request when you are looking for them. I am able to find what is needed for reimbursement and who is requesting it. I am also able to…

Pros
  • Ability To Manage Distribution
  • Easy Accessibility Of Requests
  • Ease In The Management & Organization Processes.
  • Highly Reliable And Responsive Support Service From All Parts With Excellent Customer Care
Cons
  • Good but not great

I work in quality/patient safety for our hospital system. The software has helped us track outcomes very effectively across all hospitals through several years of implementation with minimal input from the IT department or end users! Easy to use & understand as well as not too cumbersome. Can be difficult at times when we have more than one user logged into that day (and even then it is still intuitive). We've used this since 2001 during a previous life before electronic health records were…