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IMG Digital - Digital Marketing Agency Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Creative Services

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Description of IMG Digital - Digital Marketing Agency

IMG offers a wide variety of digital marketing plans and we work with you to find the right fit to match your needs and budget. Our team has extensive experience in empowering our clients to maximize the incredible value offered on the HubSpot platform.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Exceptional Communication - Very Knowledgeable

We have been working closely with their team since they took over about a year ago, and it’s wonderful! They are responsive, always willing to help us get what we want, and very knowledgeable about all aspects of digital. Their communication is excellent as well. It's not something I can really say that I dislike, but if there was anything I would like changed? perhaps just more time between when contracts start and end so teams could fully ramp up/down at their own pace instead of having such…

Pros
  • The team is excellent!
Cons
  • Everything is great

Revainrating 5 out of 5

Excellent Communication and always looking forward

I like that they are very transparent, upfront about everything during contract negotiations! They listen closely as well which makes them great for finding solutions when working together is not going how planned or expected. Sometimes it can take up to 3 months after signing an agreement before getting started but overall their communication throughout my engagement was excellent from beginning to end.- Great people- Very easy access/interaction through chat (HipChat) so far have had no…

Pros
  • Their transparency in being honest with what needs done along side providing options within budgetary constraints
  • Easy contact methods available anytime day / night
  • Excellent service reps who truly want customers best interest first.
  • Able provide feedback quickly without waiting weeks until next meeting time
Cons
  • It is hard to say

Revainrating 5 out of 5

Professional SEO and PPC Management

I have been working with Img for over 3 years now. They are very professional, knowledgeable, and hardworking. Their team is always there to help guide me through my projects and make sure they get done right! I like their approach to solving problems and keeping things simple. They listen to your concerns and do what it takes to meet your needs. Never felt pressured or rushed by them. Would definitely recommend! We are currently using them for SEO and PPC management. They helped us grow our…

Pros
  • Very responsive
  • Reliable client service & quality work.
  • Keeps you in touch about everything that's happening throughout
Cons
  • Nothing here

Revainrating 5 out of 5

Great customer service & professionalism

I enjoy working closely as an account manager who is always there for my client! Everyone at this agency really cares about their business, they are willing to go above and beyond what's needed but not pushy or rude. The support staff members do great job keeping everything running smoothly when something does come up that isn't immediately apparent from looking through documentation/training material (i'm new). They also have helped me develop training materials which were used by other reps…

Pros
  • Allowing time off whenever possible during major holidays such Christmas