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In-store Clienteling, Omnichannel & Data Platform Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Commerce, Omnichannel Commerce

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Description of In-store Clienteling, Omnichannel & Data Platform

We help to deliver superior omnichannel customer experience, by giving instant access to product info, company-wide inventory, digital content, customer profiles, checkout&121 comms tools, operated by App for Sales People, Self-serve kiosk, B2C Web App – resulting in increased in-store & online sales.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 4 out of 5

Very Good Platform With Great Customer Service

The system is very easy to navigate and implement. I love that it is not so difficult to get started with the program. It's also nice how quick they are at responding to any questions or issues you might have. At this time we do not dislike anything about the platform. As of now there really isn't much to dislike, but if there were something that we did not like then it would be difficult for us to say because everything is good. We have been able to streamline our operations and make them…

Pros
  • It's very easy to get started with the program
Cons
  • It's easy to get started with the program

Revainrating 5 out of 5

Great platform for managing e-commerce retail

I like that we have all our data stored centrally allowing us easy navigation across channels; being able to see what is available at each of our stores helps keep track if there are any shortages or stock issues with products going out quickly. The only issue I can think of would be how hard it was when setting up new stores as you need several people assigned to set this up properly - but once done everything runs smoothly so not too much an issue! Centralising store information gives great…

Pros
  • Can easily view customer history
  • Easy access for managers/staff members in regards finding items fast.
  • Allows easier management within multiple locations
  • Ease getting hold offs
Cons
  • All fine