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InCharge Unified Call Management Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of InCharge Unified Call Management

With over 20 years of experience and 100's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered.

Reviews

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Type of review

Revainrating 5 out of 5

Great platform when you have lots going through your business

The best part about InCharge is that it gives me all the info I need to make the best decisions. I can also create reports to give my clients the information they need. The interface is a bit clunky, I wish it was a bit more intuitive. However, it is easy enough to figure out. I highly recommend this product for anyone with a lot of information to give their clients. It is easy to use and gives me all the information I need. I can make sure that I am giving my clients the best info to help them

Pros
  • Ease of access
  • All necessary data available in one spot
  • Easy wayto share customer's feedback across departments if needed.
  • Reports are good quality compared other vendors
Cons
  • I don't really have any dislikes about this, everything is just fine