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InterAct RMS Review

4

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Public Safety

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Description of InterAct RMS

InterAct RMS brings the benefits of cloud computing to law enforcement records management, report writing, and investigations.

Reviews

Global ratings 4
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    4
  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Excellent Centralized Records Management System

InterAct is quick to implement, intuitive, and provides immediate benefits. The system is well managed and always ready to grow. They continually respond to our needs and requests within 24 hours. They provide a lot of useful information and tools. The customer support is very responsive and always available to assist and address our questions and concerns. It would be beneficial to have the ability to set up a password protected page for our employees to view incident reports. We have been…

Pros
  • Easy access from anywhere with an internet connection no software required! Very user friendly interface that allows you quickly enter your data into their forms or upload documents directly onto them without too much time spent learning how each form works individually; also helps users keep organized by providing folders where they store all files related back
Cons
  • There are troubles

Revainrating 5 out of 5

Excellent Centralized Records Management System

InterAct is quick to implement, intuitive, and provides immediate benefits. The system is well managed and always ready to grow. They continually respond to our needs and requests within 24 hours. They provide a lot of useful information and tools. The customer support is very responsive and always available to assist and address our questions and concerns. It would be beneficial to have the ability to set up a password protected page for our employees to view incident reports. We have been…

Pros
  • Easy access from anywhere with an internet connection no software required! Very user friendly interface that allows you quickly enter your data into their forms or upload documents directly onto them without too much time spent learning how each form works individually; also helps users keep organized by providing folders where they store all files related back
Cons
  • There are troubles

Revainrating 5 out of 5

Great way to keep all aspects of investigations together

I like that it is easy for investigators/agents who are not familiar with data entry or database software programs such as Access / Excel etc., can use this program without having any training in order enter information into an investigative file system which would normally be difficult if they required more than basic typing skills (which most do). The only downfall we have found so far has been some minor issues when using multiple computers at once but nothing major just something you need…

Pros
  • Ease of navigating around to add info, find stuff quickly; plus no requirementfor extensive knowledge beyond simple word processing abilities neededto create documents within interact rms.easy setup processand interface layout.Easy access via internet browseror directly through application itself without needing installtionof special plug ins..etc..no cost
Cons
  • Some cons

Revainrating 5 out of 5

Great software for cross-jurisdictional tracking of criminal cases

The ability for users with different levels of knowledge about technology in general or specific types of software (eg CODIS) can use it without any training at all - this is great! I like that you don't have to be an expert user yourself but rather provide them assistance as needed when they are using your product. It's not always easy to find help online so being able to ask questions via chat helps solve problems quickly and efficiently. We solved our need to track cases through multiple…

Pros
  • Easy integration into workflow processes..The fact we had used RMM previously did make getting started easier because some data fields already existed within interact rms..Very much improved efficiency over previous platform
Cons
  • Nothing