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IPscape Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of IPscape

At ipSCAPE, we know that you want to create the best possible service experience for your customers. That’s why our award-winning cloud contact centre software is built to enable an effortless customer experience, from start to finish, and empower your agents to create high-quality outcomes with greater efficiency. We believe in creating the best tools, delivered with the best support to our clients, in order to be a partner for customer service excellence.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

It's an awesome solution for Business Solution

The integration of Call Center softwares like Interactive Voice Response (IVR), Customer Data Management System or CEM systems (Sage Aircall) etc., using single platform makes it easier managing all applications without much delay! Nothing dislike so far as such has been reported by users who have used this product till date!! I can say its one stop shop where every user would recommend! If anyone wants to make his business stand out amongst competitors then he should definitely go ahead with…

Pros
  • Ease/Fastness in Usage
  • Multiple Integrations available for easy installation.
  • Compatible Applications / platforms included into package1)
  • 2 ) Helpdesk response time is very quick.
Cons
  • Not bad