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iRecall Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Veterinary

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Description of iRecall

Automated reminder solutions for veterinary practices to communicate with their clients by SMS, email and print to improve profitability.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great email scheduler made even better by quick customer service

The system is easy to use and it's very user friendly. You can easily add new messages and send them out to your client base. There are no major downsides. I would love if they could have more customization options. For example, you cannot create different templates or formats for emails. I also wish that there was an option to see how many times a message has been sent in order to help me measure the success of my campaign. It is a great tool for keeping up with my clients and reminding them…

Pros
  • Great customer service! Fast response!! Very prompt responses!!! Keep us informed throughout process which makes things much smoother.Great communication between customers & staff alike..Good product overall
  • A+ !!!!! :)..Easy signup procedure..Helpful Customer Service...Fast Response Time...Prompt Responses..Excellent Product Overall
Cons
  • Some little things

Revainrating 5 out of 5

Affordable Solution For Appointment Reminds

I like that it's easy to use and keeps me updated when things are going well or not so great. It also is very affordable compared to other services out there. The only thing I dislike about this service is how long it takes to get responses from customer support. There have been times where my messages haven't even gotten back to me yet! Sometimes you just want someone who cares enough to respond right away. Not all of our customers feel the same way though. So far we've had no issues using…

Pros
  • Easy
  • Just pick your own format, choose which days/times work best with each person etc.
  • Great prices (cheap) comparee
Cons
  • Almost never

Revainrating 5 out of 5

Easy, reliable appointment reminder for small business

The system is easy enough that any vet can use it without having an IT background or knowing how computers work in general (like me!). It's also very good at sending reminders out as needed - I've always felt like other systems were more of "push" technology instead of being truly automated so this has been great! We have yet another way to remind people about appointments they haven't kept but we are not getting rid of our previous software just because there was one thing wrong with something

Pros
  • Easy for anyone
  • Very helpful if you forget your appointment
  • Reminds when necessary which seems better than most services/apps
Cons
  • There are disadvantages