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IT Tigers Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed IT Services

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Description of IT Tigers

IT Tigers LLC offers IT Break-fix and IT managed services across the Globe. We have engineers in the field of Networking, Wireless, Security, VOIP, Storage, Server, EMC, Cabling Tech, etc spread across the Globe to assist clients. In addition to it, we have an in-house team of Project Manager's and Solution Architects who are always available to assist client with Designing and Implementation and also tailor projects as per the client needs

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

IT Tigers - The easiest IT support ever!!!

I've worked with it tigers for over 4 years now through their network security service they provide us at work as well during our off hours when we're not working or training new employees is great! They are really easy going people who will do anything you ask them too help solve your issues no matter how big/small that may be!! If there's something wrong about any job request i get from my team manager (which can sometimes happen) then immediately call me up so he knows right away what needs…

Pros
  • Great services provided
  • Quick response
  • Highly trained staffs which knowledgable to train anyone.
  • especially after being very tired late night due having much assignments pending back home without internet access but
Cons
  • None

Revainrating 5 out of 5

Great Customer Service & Remote Access Options

The best part is that they are very responsive! They do not charge for any calls made or received between employees who work at different locations (i am an Account Manager so I can't make this claim). If we need more help with our systems it's easy enough get someone out here within 24 hours as long there isn’t another call waiting first priority over us when trying connect them remotely via phone/video conference system like Zoom - which happens often since most people don;' t know how these

Pros
  • Very attentive to needs
  • Can reach anyone in minutes through email / text message etc.
  • Have good customer service rep(s) assigned per region, district , country&rdquo
Cons
  • Some disadvantages