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JCA Answers Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Nonprofit

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Description of JCA Answers

1st and largest independent consulting firm dedicated solely to the tech and operational needs of nonprofits.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service For Cloud Technology

They are very professional, knowledgeable in their field and they have been able to answer many questions we had about our implementation with Salesforce CRM system for donations! Our org has used them before so it made sense that they would be available when needed. I'm not sure how much time will go into answering every question; however if you do need more assistance after hours or weekends contact them via email as someone is usually around at those times. We're solving problems related to

Pros
  • Also good customer service representative assigned each case who can explain things clearly &/or provide additional information upon request from my end..I appreciate this type approach by jca answers which
Cons
  • Good but not great