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Juvo Leads Full Service Chat & Call Tracking Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of Juvo Leads Full Service Chat & Call Tracking

Juvo Leads is a full-service lead platform combining hosted chat, call tracking, & form tracking into one easy to use reporting platform.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Excellent Customer Service paired With Great Products & Features

I love how quickly they respond when you have an issue or question - it's super fast! The customer service team knows their stuff (and are awesome). They can handle pretty much any situation that comes up in our business relationship with them; from simple questions about pricing through more complex issues like adding new features for us as we grow over time together.- It helps me stay organized because everything gets tracked under my account so if there ever IS something wrong at some point…

Pros
  • Very friendly, knowledgeable Customer Support TeamGreat Quality Control SystemEasy to useHelpDesksCustomer ServicesTeam is well versed
Cons
  • Some little things

Revainrating 5 out of 5

This is amazing at getting conversions!

I like the ability to see the stats in a dashboard and compare it to other campaigns. It's also an easy tool to get leads in from different sources. I dislike that it's a paid service, which I know isn't the norm these days, but I would like to be able to use it for free. It's a good tool to get leads and keep track of them. The stats are helpful. I would recommend this product to anyone looking for a simple and easy tool to get leads and track them. I would highly recommend this to someone…

Pros
  • The ease at being tracked
  • Allowing you full control over your own data.
  • Great customer support! They always have time available when needed even if after hours or otherwise busy schedules make meetings difficult/unworkable.
  • It was super fast getting all set up; within less than 10 minutes everything is ready!! We were
Cons
  • Almost everything is ok

Revainrating 4 out of 5

My experience working directly and indirectly within IT solutions

The ability for our team at NACCO Industries Incorporated (NII) to have access from anywhere in the world via mobile devices or web browser has been key! It's also nice that we can track calls with ease as well using this software too. Not much I dislike about it but sometimes there are issues when trying to get an agent online if they aren't available right away which could be improved upon by adding more agents so you don’t need wait around forever like some other programs do. We've seen…

Pros
  • Easy interface
  • No download required
  • Great support staff always ready.
  • Mobile friendly works perfectly across all phones/tablets including apple, android etc
Cons
  • More features would help