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KingSmart Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Hospitality

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Description of KingSmart

KingSmart offers a hotel property management solution with tools designed to monitor and provide services to hotel guests and groups.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Simple to navigate and set-up plus outstanding Customer Service

This software is really easy, it has all of my accounts in one place! I can check out other hotels that are close by or ones where we have stayed before very easily as well!! It's great for staying at different places but also keeping track of things like housekeeping etc.,etc.... Nothing so far about this program except how simple everything was when setting up an account/login which took only minutes (maybe less). We use KINGSmart mainly because they offer many amenities such as pools, hot…

Pros
  • Easy to navigate
  • Very user friendly interface with no lag time between steps.
  • Customer Service reps available 24 hours 7 days per week via phone call OR email if preferred
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Great software and even better team behind

The customer service is great! I have been working in this industry for over 10 years, but there are some things that can be improved upon as far as technology goes - especially when it comes time after hours or weekends/holidays etc.. There's nothing really bad about using king smarts at all; they're very helpful staff who will go above an beyond just trying their best every day of work week!! It helps us keep track if people check out early from our properties so we know where exactly those…

Pros
  • Customer service is the best! King Smart is a great company and they do their best to make sure all of their clients are happy and satisfied
Cons
  • Nothing really, I think the system could be a bit more user friendly