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Luma Health Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Health Care

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Description of Luma Health

The #1 Patient Engagement platform, with a suite of solutions for COVID-19, builds deeper patient relationships, and retains lifetime value for clinics, hospital and health systems, and community health centers.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Luma Health - Great for patient and provider

I like that they are constantly working to update their tools so we don't have any hang up in our system. Also being able to use my iPad is an advantage when using at home compared with other devices where you need extra equipment. Sometimes the app takes more time than it should take to load or sometimes freezes or crashes. There's nothing particular I dislike but if anything when going through multiple tabs (such as waiting lists) can sometime be slow loading even though this has been…

Pros
  • Easy uploads from mobile apps too!! This was very helpful while dealing w COVID 19 pandemic days before anyone knew about what Coronavirus actually did

Revainrating 5 out of 5

Great cloud-based staff scheduling platform for small businesses

I like that it's easy to use as well has all you need in one place! It is great how quick they respond if there are any issues or questions regarding your account/data etc., also their customer support team goes above & beyond what other companies do when answering our emails (it feels personal). As far an app customization? Not much available but still good so not many downsides here either except maybe some minor bugs which gets fixed quickly by them after we contact about those things via…

Pros
  • Easy setup, reliable system
  • Very user friendly interface with no lagging whatsoever.
  • Great Customer service for both technical assistance AND social media interactions such Facebook Messenger chat bots used daily now :)
  • Free trial period before purchasing subscription plans makes sense especially considering price differences between these two options :)
  • Can be customized however desired without limitations unlike competitors' platforms
Cons
  • Not the best