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M A Federal, Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of M A Federal, Inc.

iGov is a Federal Systems Integrator and Value Added Reseller with headquarters in Reston, VA and operational facilities in Tampa Florida where we perform R&D, systems and software engineering, integration, logistics and sustainment for our customers. Our growing contract portfolio includes: NASA SEWP V, USMC Combat Operation Centers (COC), SPAWAR ISR MAC, DHS First Source II, NIH CIO-CS, GSA Schedule, SOCOM TACLAN with additional pending awards. We are a small business under NAICS code 541519.

Reviews

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Type of review

Revainrating 5 out of 5

Great Implementation Partner with Exceptional Service

I like that MAFederal has been able to give us fast turn around times when it comes time to upgrade or fix issues as well provide support beyond just fixing an issue once they've signed off. They have also provided good training options which helps me feel comfortable if there's something new about their system because of how much experience this team brings through these courses! There isn't really anything too dislike other than maybe some more detailed instructions from them would be helpful

Pros
  • Very knowledgeable in all things related with Microsoft SharePoint
  • Timely response.
  • Helpful staff for any problems
Cons
  • Will fit

Revainrating 5 out of 5

Great Platform For Retirement Benefits

Ease of use and access to our data via mobile devices. Allowing employees to work from anywhere in the world can be valuable when responding to an outage or incident where you need to work directly with your customer. There's nothing about MA Federal that I dislike. While their product is great, the price tag makes it hard to justify paying them monthly invoices. However, it's been easy for me to have them set up on my phone for quick emergency access. M A Fed has allowed us to react faster…

Pros
  • Mobile accessibility
  • Good Customer services; always available even after hours if necessary
  • Easy Accessibility
  • No download hassle required
Cons
  • Some disadvantages

Revainrating 5 out of 5

Excellent Customer Service & Very High Integrity

The ease of use was one thing I really appreciated about MA Fed as well they were very attentive to my needs during this process! They had several great ideas that helped me understand what it would be like working through them which made things easier than if someone just gave you all their information upfront without asking questions first so there's no surprises later down when everything comes together!! Not much - honestly nothing at least not anything major or bad but again maybe because…

Pros
  • No real issues with any support i've used from here except for having too many open tabs sometimes lol..they always have quick resolutions in most cases though.just make sure your able & willing t keep trying until resolved :)
Cons
  • Some cons