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MailCharts Review

3

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Marketing, Email Deliverability

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Description of MailCharts

MailCharts is a competitor email monitoring tool to understand how often they discount, when they email, and how they segment emails.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Best tool i ever used when dealing with email

The best thing about mail charts is that it automatically recognizes new domains / users! And you can filter by different attributes such as product, time of day, etc. It usually takes around 1-2 hours for your domain to be recognized in this app. Mailcharts also offers some great integrations with third party services like Slack or Zendesk - which are super useful if using those tools. I would love to see more options under each category (e.g., Product). I'm solving problems related to my…

Pros
  • User friendly interface
  • Very good support from customer success manager
  • Automated email recognition/integration into account.
  • Integration capabilities between internal systems e g Google Analytics & Adwords

Revainrating 5 out of 5

Great option when trying market new businesses

I like that it's easy for companies who are just starting out with their marketing efforts to use this service because of its ease-of-use and ability to track everything you need from one place! It also has great reports so if there was anything we needed help figuring out or tracking - we could easily find an answer in our dashboard area (which can be accessed through any computer). Sometimes I would see something show up but not know what it meant until I went into my dash board later. But…

Pros
  • Very user friendly, quick access when looking at data is nice too especially compared other platforms such as Google Analytics which takes forever after each update/update period ends before showing updates again
Cons
  • Not the best

Revainrating 4 out of 5

Easy yet powerful visual summary dashboard

I like that it's easy for my team members who are not tech-savvy users of this software but still need an overview about their business' sales process or internal processes in general - just have them open up mailcharts at home while doing other things! We also use some 3rd party integrations which can be difficult sometimes if you don't know exactly what your data needs look like (or even better than). It helps me see all our campaigns across channels within one place now so we no longer…

Pros
  • Data is pretty comprehensive..and they're always improving new features regularly such adding integration methods etc., allowing customers get feedback very quickly via email support requests.etc..Great Customer Service agents!!
Cons
  • Some areas could do much improved search functionality / query options.
  • Difficult