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Mailscape 365 Review

3

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Average

Revainrating 4 out of 5  
Rating 
3.8
IT Infrastructure, Monitoring Software

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Description of Mailscape 365

Mailscape is a Microsoft Exchange monitoring and reporting tool.

Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Easy and helpful toolset designed just how

The best thing about mailscape, it's ease of use! It has all you need to keep track with your emails in one place without having multiple programs open at once or wasting time searching for information across several different platforms/programs (iPad vs Outlook). I like that there are so many options available when using this software-it can be overwhelming but also very useful if used properly! There isn't anything i dislike specifically as far as functionality goes; however we do have some…

Pros
  • It's great to help you keep track of client communications and email marketing
Cons
  • I also wish the client portal and scheduling were better in terms of functionality and ease of use, and that there

Revainrating 5 out of 5

A solid product providing excellent customer care services

I like that it's easy to set up, has great features for sending emails (including templates), integrates with Gmail as well as Outlook/Outlook365 etc., can be used from mobile devices too! It could also do more than just send email - but we're ok without this feature atm since our main focus isn't so much about communication via mailings or newsletters in general. We've been using MailScape over 7 years now & have never had any issues whatsoever during those times when there was some downtime…

Pros
  • Easy interface
  • Well documented system.
  • Great reporting tools once things go live after having gone into production use
Cons
  • Empty

Revainrating 3 out of 5

This is a great tool for monitoring your Exchange environment.

I have been looking for something similar for years, and finally found a solution. What I was looking for is exactly what mailscape does; monitor and report on the performance of your Exchange servers and users. Mailscape also provides alerts if there are any issues such as mail queue overflows, or if a user fails to login due to a network problem. You can also use the built-in reports to determine where resources are being used. The only issue is that the pricing model is quite expensive…

Pros
  • It has a nice GUI that looks professional
  • It can do email server monitoring and reporting
  • It provides detailed alerts
Cons
  • The price tag might be too high for some people
  • Not sure how accurate the monitoring is