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Managed IT Support Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Managed IT Services

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Description of Managed IT Support

Benefit from reduced costs and proactive IT services

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Reliable & Trustworthy Service: Managed IT Support

The best thing about this service is that they are always there for you, even if it's just to say "hello". They are very knowledgeable in their field, and will help with anything you need them to do. I have not found any dislikes about this company so far. If you're looking for a reliable company to help you with your computer issues or questions, then this is the place to go! We use Managed IT Support to keep our computers running smoothly. They are always available when we need them, and can…

Pros
  • Very prompt response time as well good customer support staffs who really know what thier doing..and great prices too!! :)
Cons
  • Good but not great

Revainrating 4 out of 5

Great customer care and friendly staff members

The best thing I like about this service is that they are always available to help me with my issues or questions, even after hours! They're also very flexible when it comes time for support during business office/school closures if needed (which we've had many times). Sometimes there's confusion over what exactly needs done - sometimes because of language barriers but more often than not due their own lackadaisical attitude towards follow-up meetings once work has been completed. Always be…

Pros
  • Very timely response to customer issues/problems/questions
Cons
  • if something goes wrong or requires a lot of time to resolve, they can become quite testy when they're faced with something out of their control, whether it's a natural shift in resources or a breakdown in equipment that they can't control