I like that it's intuitive to use once you get used with how everything works - this means less training time required! The dashboard view can be very overwhelming at first glance (especially if there are many modules), but after some initial learning/training we were able find our way around quickly enough so not much of an issue anymore now days either :) If i had any complaints about mini CRMs they would actually have been minor ones rather than major issues as such because most things work…