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Mobile Office for Genesys Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Mobile Office for Genesys

With Mobile Office for Genesys you can now integrate your branches to make better use of staff and their different skill sets. Every worker within a branch can now run his own tasks and take any interaction at any moment by using his mobile device and Mobile Office for Genesys.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

An easy, simple and effective solution for user management

The ease in which I was able install it, set up my workflows etc., also being easy enough that new users could learn how quickly with little guidance needed from me! So far everything has been great but there is nothing i dislike yet!! Would recommend this as an answer/solution if not already available otherwise have another look around or ask someone else who uses them what they need before deciding whether its suitable fo ryou - just dont go too cheap where some features are missing (ie no…

Pros
  • Also allows us much quicker response times than previous solutions we had previously implemented eithout needing dedicated hardware at each remote location
Cons
  • Nothing here