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New England Systems, Inc. Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of New England Systems, Inc.

NSI specializes in IT services and offers complete network support for small and medium sized businesses. Get your own personal IT support team that's always monitoring, updating and fixing so you can keep working. NSI's provides a proactive IT solution that PREVENTS downtime and data loss.

Reviews

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Type of review

Revainrating 5 out of 5

Great Service and Very Responsive: New England Systems, Inc.

They are very responsive to our needs when it comes time for upgrades or troubleshooting issues with software we have purchased from them over many years of service contracts! I would like more flexibility as far what they will do during their scheduled maintenance window (or not). Also - no techs come out at night-time unless something is really urgent which makes scheduling difficult sometimes too if there isn't enough work available after hours/weekends etc.. It seems most companies these…

Pros
  • Being friendly even though phone messages were rarely answered right off in order that customers could be informed how best can help us resolve concerns promptly; also always having staff present ready whenever assistance might need..evenings / weekends without calling you first..but usually someone actually answers your ring tone calls quickly so its easy getting holdof people directly instead requiring multiple call
Cons
  • Some little things