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Nexpart eCommerce Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Retail Software

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Description of Nexpart eCommerce

Nexpart eCommerce is a software solution to the Transportation Market.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Not bad for the price, but customer service can be iffy

I like that it has options for different types of shipping carriers, as well as multiple methods of payment including credit cards. It's easy to use once you know where everything is located in the application. The customer service can be hit or miss. Sometimes they are very helpful and knowledgeable, but other times they don't seem to care about helping customers at all. Have your sales rep walk you through how to set up some things on their end so there aren't any issues during setup. We…

Pros
  • Great interface
  • Easy order tracking feature when entering an address into system.
  • Lots o
Cons
  • Some difficulties

Revainrating 5 out of 5

A great alternative payment option when dealing w

The ease of use, very intuitive interface makes it easier for non-technical users that do not have much experience with computers or internet access in general to make an online purchase through our website! Customer service has been excellent - they are always willing & able answer any questions you may ask them regarding their product/service offerings!! I cannot think about anything negative at all. We love using this platform because we can now offer customers from around NY state as well

Pros
  • Great customer support team available 24 hours per day 7 days weekly.
  • Very responsive when needed help is provided promptly after emailing tech dept staff members via live chat option included within system's admin console area; )Very user friendly front end portal where sales reps go into order details section during checkout process so easily add items purchased by consumer directly onto cart page before checkingout which saves time
Cons
  • Some cons