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Next IT Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Next IT

Web Customer Service that Rivals Live Help Next IT Intelligent Virtual Assitants capture the knowledge, professionalism, and success of an organization's best representatives. They are proven to boost customer satisfaction - across industries - increasing customer loyalty and opening the door to new revenue.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Next IT Business Consultants treat clients well

The staff is very helpful with their knowledge of customer service! I always feel as though they are willing to give me advice, support or anything else needed for my business success. They do not seem like this could be just another job; it's almost an extension off your family member who wants nothing but the best outta you! It makes them happy when we come in contact with customers because our interaction helps build relationships between us all. There isn't much about next-it other than how

Pros
  • from emails sent through chat messages via phone calls..etc., Everything flows smoothly even tho i haven’t worked here long myself yet its easy t remember where things lie within one simple office building which also serves many different companies that use services such
Cons
  • Some little things

Revainrating 5 out of 5

A Great Customer Service Platform: Next IT

Next IT has been a great asset for our organization. The customer service is unparalleled. The software is easy to learn and easy to use. The customer service and support team is amazing. They are always willing to help us. There is not much I dislike about Next IT. I would love to see more marketing on their website. Please get in touch with us. We are using Next IT to help us with our customer service issues. We are solving our customer service issues with Next IT. We are saving time for our…

Pros
  • Friendly interface
  • User friendly system!Great Customer Service Team very responsive when you have questions or concerns..The training, tutorials & walkthroughs were invaluable as they helped me master this new program quickly without any confusion.
  • Great communication from all members within your account (sales rep/tech) that can be reached via phone call if needed but most importantly by email which was so helpful during my learning curve
Cons
  • Almost never