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nService Review

1

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Customer Service, Field Service Management

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Description of nService

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.

Reviews

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Type of review

Revainrating 5 out of 5

Great program for Job Order Processing needs

I like that this was easy to use when putting together our system with NACS. The support from NService is amazing! They went above an beyond getting everything setup quickly with my department, they are just great people overall!! Easy communication through email which saves time in meetings/phone calls if needed but mostly it's emails so not too much of either one here honestly haha :) Very helpful customer care team who worked closely along side us during implementation as well as nowโ€ฆ

Pros
  • You will always find someone ready & willing help answer questions promptly via phone call chat etc.Very friendly staff for both technical issues suchas bugs / crashes , plus account administration related items !Easy wayto logonandaccessaccountsfromanywhereintheworld 24 hours 7 days weekdays holidays even weekends anytime without being interruptedor interferedwithwhileusingit
Cons
  • It is hard to say