OrbFusion aids in the automation and streamlining of your business processes by reducing redundant operations, whilst giving you control, visibility and traceability over your information.
I have been working as an Administrator for OrbFusion since it began in 1999 at their first location in Phoenix AZ. The customer service that we receive is fantastic from the CEO (Steve) to all other employees including support staff! We are able to resolve issues with our software quickly because there was someone available who could help us. There are some glitches when navigating through parts of their site that sometimes make finding info harder than if they did not exist but once thingsβ¦
Pros
I like the flexibility of the software and the reporting that we are able to use for our projects
Cons
There is sometimes a little glitches when navigating through the site
The system is very easy to use for new users as it has all features needed with no hidden functions or tricks that could make things more difficult than they need be. It also allows multiple people (users) to work at one time without many issues occurring due to conflicting code changes from different individuals working simultaneously. There are some minor bugs here and there but nothing too major - just get used to using this software! We have cut down our process times drastically throughβ¦
Pros
Easy interface
Great support team available 24/7 if you ever encounter any problems.
Comprehensive learning documentation provided, including tutorials & guides in PDF format along side video courses where appropriate