The team is very knowledgeable in their field. They are always willing to help out when needed. They have great relationships throughout our organization as well. There were times that we would need someone from OD for an emergency but they didn't respond until after hours or days. This was not due to anything I did wrong though, it's just how things work sometimes.
We worked together for years before this project started so there wasn't much learning curve once we got going. Our website has…