- Professionalism
- Knowledge Base / HelpDesk SupportEfficiencyCustomer ServiceExplanations were clear & helpfulDocumentation provided after installation (helping understand setup)Data quality checks performed regularlyAllows multiple companies' bills into one systemQuick response timesEasy reporting capabilitiesGreatly improved data captureAbility run audit trails
- Interface isn't always user friendly.
- Reporting features could become more sophisticated
- More helpdes