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PatientPing Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

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Description of PatientPing

PatientPing is a care coordination network that connects healthcare providers with real-time notifications wherever patients receive care.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great communication platform for sending information

PatientPing is a great tool that is easy to use and navigate. We use PatientPing to send notifications to primary care providers when patients receive care. We can send notifications to providers when a patient is discharged from a hospital. We can also send notifications when a patient is discharged from a rehabilitation center. We can also send notifications when a patient is discharged from a skilled nursing center. We can also send notifications when a patient is discharged from a primary…

Pros
  • This allows us more transparency which supports better decision making throughout various departments without
Cons
  • Nothing

Revainrating 4 out of 5

PatientPing - Great Ease Of Use For Our Office

I love how simple it was to get started using this platform for my practice! It did not take much time at all to set up, which made me very happy about the ease of use in our medical office. The support team has been extremely helpful as well. They have always responded quickly and answered any questions we had without hesitation or delay. Sometimes there are slight delays when responding from their end but nothing major. We were able to easily integrate patient data into the system so they…

Pros
  • Simplified process with easy access
  • Support staff responsive fast & professional
  • Great customer service even worked through holiday schedules due client's request (which wasn't asked often)
  • Easy integration within own healthcare provider software suite
Cons
  • No ability/integration wih non healthcare providers

Revainrating 5 out of 5

Intuitive and user friendly platform

I love how easy it was to set up my account, especially when compared to other similar companies! The app itself could be easier for non tech savvy users (I understand this can vary depending on your business model). It's great because you are able to send alerts in many different ways - text message/email or even phone call if needed. You also have options of being notified by email only vs push notification which allows me time prior to receiving an alert so i know what action needs taken…

Pros
  • Also has features such as reminders / notifications before specific days etc
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great app that made communicating with patients much better

I like how easy it was to use, my doctor's office couldn't figure out why they weren’t getting calls from me when i got home sick so this helped them see where problems were occurring for us as well! The only thing about patient ping would be if you are in an area without internet or wifi then there will not really have any way of using their service unless your at work/at school etc.. but overall its pretty good!! We can now call each other directly whenever we need help during our day which…

Pros
  • All information regarding medical records / notes along wth personal data such as address info , employment history & much more very important stuffs is accessible anywhere anytime just simply log into website and voila..you're done!!! Everything else goes thru secure server connection making sure no
Cons
  • There are troubles

Revainrating 4 out of 5

Great software that is simple and user friendly

I like how easy it was to get started using this product, as well as all of my questions were answered quickly via email or phone call from their support team! It's very helpful for me when working in an outpatient clinic setting because we are able find out where our patient has been seen by other doctors/nurses during his visit so he can be followed up more efficiently once discharged home. Also helps keep track if someone isn't responding or attending appointments at scheduled times. This…

Pros
  • I like how easy the program is to use
Cons
  • I have not had any complaints