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Pawfinity Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Petcare

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Description of Pawfinity

Pawfinity's clean, fast, and intuitive interface improves efficiency in your grooming salon, kennel, boarding facility, dog daycare, or pet sitting business while reducing the overhead associated with the organization and use of client information.

Reviews

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Type of review

Revainrating 5 out of 5

Very user Friendy Program, Keeps Clients organized

I have been using this program for about two years now to track clients that come into my veterinary office from out-of town homes (it tracks when they arrive at our clinic). It has also served as an excellent communication tool between myself & veterinarian team members! We can see if there are any issues regarding their visit through tracking visits via GPS location data along w/client info entered upon arrival. This service is one way only - no calls made by owner nor texts sent back / forth

Pros
  • Allows us access information easily while keeping everything organized within same software platform
Cons
  • Nothing here

Revainrating 4 out of 5

Great Platform with tons of Features

I like how easy it is to run ads for my clients as well have them view their ad. It also works great if you are running multiple locations under one account which makes managing everything very simple! Some features aren't available when using other platforms such as Facebook so make sure that this platform can meet all needs before switching over. Having an app to manage both advertising as well as customer service has been very helpful especially during busy times. This feature allows me to…

Pros
  • The layout, simplicity, ease in use with minimal lag or bugs really good software overall (free version)!!!!!
Cons
  • There isn’t much to dislike about pawfiity yet

Revainrating 5 out of 5

Great service tracking software & great website

The best part is that it helps me track my clients info online so I can keep them updated about their pets health issues as well give reminders when they are due for an appointment etc! Also love how easy to navigate through all sections which allows ease during emergencies where you need help quickly but don't have time to go into each section individually!! Nothing yet dislike at this point nothing really just wish there was more categories available within "my account" like…

Pros
  • Tracking client information
  • Ability use mobile device from anywhere anytime (if wifi access)
  • Has great customer support via phone or email.
  • Very good price compared with other services low cost, high quality!!!Great Value :)
  • User friendly interface
Cons
  • Good but not great

Revainrating 5 out of 5

Excellent customer service when needed

The software is very user friendly for both new users as well as experienced groomers. There are many features that we were not aware of until using this program. It allows us to track our clients' appointments and has helped us keep up with their medical needs. We do have some issues with how it handles multiple locations. If you're looking for something that will help streamline an already busy schedule, I would highly recommend PawFinity! Our staff loves being able to access all of their…

Pros
  • Great customer service
  • Easy navigation within system.
  • Allows easy tracking/updating when necessary
  • Has been great in helping my business grow into more than what i ever thought possible
Cons
  • Not the best

Revainrating 4 out of 5

Ease in creating customer accounts: Pawfinity

The ease to create new profiles for my clients; I love that they have an option where you can pay by check without having internet access! It would be great if there was more options so we could do online payments as well (not just checks). Easy system-you don't need any training because it is very user friendly once setup properly!! We are able set up different payment methods at one time rather than multiple people doing this individually which makes things easier when working large scale…

Pros
  • Also keeps them updated with all necessary contact details needed from our side..Great customer service too!!! And always available whenever issues arise or questions pop into mind..They respond quickly even while out sick :)
Cons
  • Not much really...I think everything works fine here