- We've had an amazing experience with this software thus far, especially for being able track all customer interactions across multiple platforms including email responses & phone calls via Zendesk ticket system integration + Google analytics reporting built rightin
Paxflow Review
2
·
Excellent
Rating
5.0
Vertical Industry, Travel Arrangement
Description of Paxflow
As a tour operator, you constantly strive to enhance the travel experiences of your clients. However, managing resources, bookings and customer relationships can itself be a full-time job. Our software for tour and activity operators changes this. It saves time and provides the best customer experience. PaxFlow management software is an all-in-one operation and resource management system. PaxFlow makes managing tours and activity operation easy. By connecting your booking software to PaxFlow you can assigns resources to tours, communicate efficiently with customers, automate processes, increase self-service and get a better overview with reports and dashboards.
Pros
Pros
- User friendly extremely easy for anyone with basic computer experience + knowledge base articles if you need help.
- Customer support is amazing, super helpful & efficient!!! They work around your schedule without any complaints at all :)They care deeply enough into customer satisfactionto know how customers feel overall during these busy times..even downgrading software versions because some people may not be liking too much what newer changes bring..they listen&
Cons
- There are disadvantages