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Percept.AI Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Percept.AI

Percept.AI provides end-to-end AI-powered solutions for business to connect with and support their customers. Reduce your team’s workflow up to 60% with your tailored AI agent, and deliver a scalable, exceptional experience.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Robust Customer Service Tool for Remote Teams

I have been using this software since last two years in my organization as an account manager of our client's insurance product which is used by several clients across India at different locations (I am located out side Delhi). This tool has made work so much easier because it automates all activities related customer service like handling complaints or queries from users etc., It also helps me keep track about what needs attention first time around when user calls/ emails us directly through…

Pros
  • Chatbots with Percept.AI are the best! It helps us a lot in saving lot of time and effort while working remotely
Cons
  • It's a great tool and we've been using it since last two years

Revainrating 5 out of 5

Nice AI platform - Helped improve conversion rate

I like how simple it is to configure. You don't need any specific training or experience in artificial intelligence to get started. It's easy to set up and get going. The customer support is also top notch. It has helped us to automate our lead scoring process which will help our sales teams to identify potential leads faster. With so many products out there it can be difficult to know what would be best for you. I have to admit that as a non-technical person myself, I'm not sure how well it…

Pros
  • Great user interface
  • Easy setup no coding required!
  • Excellent Customer Support.
  • Flexible platform (can integrate into most CRMs)
  • Very intuitive UI/UX design
Cons
  • Almost everything is ok