Pros
- Updates agents when appointments go through smoothly
- Agents can be notified of missed appointments directly by email or text message (even when out of office).
- Agent reports show all information about each lead including number of times called and emailed
Cons
- Reports do not contain all the information you would expect to see
- The cost of the service can be prohibitive for small businesses with limited budgets.
- Requires a sales team member to create accounts and manage them.
