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PrediCX Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Feedback Analytics

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Description of PrediCX

PrediCX is a predictive analytics engine designed to take all heterogeneous data and process it dynamically to make recommendations to operators in terms of 'next best action' based ultimately on optimising the customer experience (CX).

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Type of review

Revainrating 4 out of 5

Very Good Tool For Mobile App Marketing (especially In India)

Easy setup, easy implementation with multiple platforms such as IOS/ Android mobile app etc., very good support from sales team for customization needs & training requirements - always available over phone calls or email even during weekend! Customer care services are also great but sometimes you need some time before they pick up your call / emails- so be patient while waiting!! This tool has helped us improve our CPA by 30% which was not achievable earlier using traditional methods like PPC…

Pros
  • Proven working mechanism in most cases.
  • They will work hard to resolve any issue quickly within 24 hours max!!! And that is really appreciated when we have huge volume conversions through marketing campaign across different countries worldwide
Cons
  • The pricing should ideally include more addon modules especially those having highest adoption among customers e;g conversion tracking module alongwith few other highly required