On reassembly I noticed that there were cracks around the mounting holes on both eyeguards. By default, the left wheel was loose, and the wheel mounting flanges were found to be bent, resulting in 1/4 inch runout - enough that the wheel couldn't turn because it hit the wheel housing. The customer service department doesn't seem to exist, but when I also emailed the sales and parts department, I finally got a response. The sales departments responded within 3 days and the parts were delivered to