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Punchh Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Marketing, Demand Generation

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Description of Punchh

Punchh is a fully-integrated, transformative marketing solution for restaurants.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Create personalized experiences using their Platform

Punchh provides us with a complete marketing solution. They are able to provide us with a range of marketing tools to create different campaigns for our restaurant. The customer service is excellent and they have a great team on the ground. The reporting can be a bit clunky at times. The platform is very intuitive. I would say that there is a bit of a learning curve to get the most out of Punchh. But once you do, it's very powerful. Punchh is a one stop shop for our marketing needs. We are…

Pros
  • Ease Of use
  • It’s fairly easyto learn how this works but takes time in getting used too because so many functions work together well!
  • Very user friendly interface.
  • Allows me fast results when i need them without having tp constantly watch my ads like other systems seem o make users.
Cons
  • Some cons

Revainrating 4 out of 5

Great Customer Support & Excellent Results

The customer support team are absolutely brilliant! They are so understanding of your business needs and give you great advice to help grow your website traffic. We have used Punchh for more than two years now and I believe they genuinely care about all their clients. We struggled with SEO prior to using Punchh, however since working with them we have seen a significant improvement in our search rankings. Our ROI is greater than our targets and this has been helped by the Punchh team who…

Pros
  • Their expertise; ability/accessibility / responsiveness these were my biggest deciding factors when choosing over others as opposed from different companies around UK such Lush & Pretty Little Thing which i previously considered before signing up myself.They make things easier even though initially one may think otherwise..and once contacted via phone calls will definitely be sure if what you need can't find elsewhere
Cons
  • Everything was fine until recently

Revainrating 4 out of 5

This is such advanced and effective technology for ABM

I like that it allows me to create multiple personas of different customer types so i can target them better with my ads! It also has great reporting features which makes analyzing data easy as well! Nothing really at this time but if you are looking into creating your own ad targeting tool then definitely give punch h's platform some thought because they have done an amazing job in building out their product line up over the years. Targeting our customers' needs by providing more relevant…

Pros
  • I love the fact that punchh has the ability to create different personas of different customer types and that we can target them more effectively!
Cons
  • It would be great if we could provide more analytics about each persona and their unique needs