I like the fact that it's easy to setup and very simple to use. It does not offer much in terms of customization - you can't really do anything with it other than what is provided by the software itself. You can't add your own domains or change the DNS records themselves. This is a very basic tool for anyone who needs a DNS server.
The price is also pretty steep. Not sure if this is because we are using it as a business solution, but it would be nice to have more control over our DNS recordsβ¦
Pros
Pretty straight forward
Very reliable service (no issues)
Easy interface/setup process
Cons
Difficulty changing existing settings without help from tech team