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Quantum Metric Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Conversion Rate Optimization

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Description of Quantum Metric

With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union. Looking to learn more about the session replay space? Check out our guide — https://www.quantummetric.com/enterprise-guide-to-session-replay/

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Amazing, Affordable and Efficient Solution For Web App Tracking

We've gotten so much out of QM! They did an amazing job in getting us up & running quickly with minimal configuration or support needed. There's nothing that I dislike about them at this time. If you are looking for something great but simple then look no further than quantum metric!! As an agency we had not done any analytics before qm came along--it took some initial training/setup by their team (which was awesome), however they were very flexible once it started rolling well enough to get…

Pros
  • Simplicity
  • Great customer service, always willing help when there is need.
  • Very responsive via email / phone call; quick turnaround times too
Cons
  • It is hard to say

Revainrating 5 out of 5

Great experience using Mobile Connect

I like that you can connect with other users by connecting an Android or iOS device via QR code technology. Since it's connected through Google Play / Apple App Store this also enables third party apps which may have extra features but are not supported here (yet). It works very well for us - we use it in-store. There really isn't much else that would need improvement at this time. We're solving problems related to how people understand their own data and how they compare themselves across…

Pros
  • The idea behind allowing individuals easy access, sharing information about your self within one system without having multiple social platforms attached is truly amazing! And being able share such metrics easily makes me hopeful there will be more positive changes coming up soon too :) This has helped improve our business overall quite vastly already since everyone shares info together from just 1 app instead of 5 different ones..it becomes easier/better organized because now everything goes under my profile where all
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent product to manage events and programs

I love that you are able see where in their journey they went wrong so it helps me improve my process! Also being connected with other departments allows for better collaboration which has saved us time during onboarding processes or when we need help solving issues after an event was hosted by another department (ie website). No dislike at this point but would like more integrations into different platforms - especially email marketing campaigns- also wish there were ways within QM metrics…

Pros
  • The way its interface is user friendly allowing our staff easy access as well.the integration capability between various systems such CRM etc..and lastly ease accessing reports via mobile app!!!!! Not many downsides yet
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great solution not only looking into Analytics but Tracking as well

I like that you are able to see what users do at different times throughout their day by being in front them with analytics data for each user/session they spend time within an application or website! This has been really beneficial when trying out new features we've developed because it helps us make sure there aren't any issues before making changes live across multiple regions around North America & Europe - which also makes this process very simple since QM takes care of much more than just

Pros
  • The ease of use / easy access, quick support response from staff (even during non business hours) along w high quality customer service experience all add up so well together here :) !!!!!!
Cons
  • Zero

Revainrating 5 out of 5

Great system - Helps simplify tracking and makes good decision-making easier

I like that it's easy for us in sales at this time by using analytics we are able make better decisions when making deals with clients which helps them get more business out off me! It really has not been an issue yet but if there were any issues they would know about soon after launch since everyone will use their service so quickly!! There isn't anything i dislike right now other than maybe how new people might feel overwhelmed trying something different or learning what you need to do first…

Pros
  • Easy to read dashboards
  • Simple UI interface, no hidden tricks here.
  • Easily identifiable KPIs & key performance indicators as well is useful information related
Cons
  • Some disadvantages