It is very easy to implement and use. It is easy to learn and use. It is very secure. There are a variety of options for security. I have not found any issues with it. It is very easy to use. I highly recommend it. It gives us many options to manage our call center with out having to hire a full time call center manager.
I can see everything from my phone, it is easy to use. We can now see who is in the field and where they are. I like that it was easy to set up my billing system using thisβ¦
Pros
It is easy to get started with and I like that it is user friendly and easy to learn